📣Thank you Guitar Nation mentioning us.
📣We have kept a low profile since the Guitar Nation complained to Eastman a few years ago, and we no longer stock Eastman guitars in our showroom. Our online store is aimed at global customers, not only in Malaysia. Yes, We do not have official authorization in Malaysia , so we provide an international purchasing agent service, because the retail price of Eastman guitars in China is lower than Malaysia. , so many friends entrust to buy from us, we will inspect and checking before delivery, and save the inspection process in the form of photos and videos for customers to confirm, and our showroom in Malaysia provides the same after-sales service as Guitar Nation. This is the way we make little profit from Eastman Guitars, Customers who buy Eastman guitars from us know that they are receiving genuine Eastman guitars, and they are very satisfied with the service we provide.
In response to Guitar Nation's slander against us, today we must stand up and speak out.
📣1. We have not received any complaints from previous customers who bought Eastman guitars from us. If our products are defective, please provide evidence. And it needs to be emphasized that we have archived inspection and packaging photos and videos for each Eastman guitars we send out. If any customer thinks his Eastman guitar is defective, please come to our Klang showroom to check it again and compare it with the delivery photos and videos.
📣2. In response to such irresponsible words and deeds of Guitar Nation, as the exclusive agent of Kepma guitars in Malaysia, can we also declare in the Internet that all Kepma guitars sold by Guitar Nation are defective products as well.
📣3. These customers and friends who entrust us to buy Eastman guitars are all out of trust in us. For customers who have doubts about buying guitars online, we strongly recommend them to buy from local dealers. These Malaysian customers and friends who ordered Eastman guitars from us because they wanted to buy a specific model of Eastman guitars but dealer they does not have or because of the distance from the dealer's showroom.
📣4. As we all know, Eastman guitar is a good Chinese guitar brand. Guitar nation, as a distributor in Malaysia, sells Eastman guitars with a premium price. Yes, It is understandable to seek benefits through all marketing methods, but is the service provided by Guitar Nation to consumers worth the premium price? I believe that customers who have bought guitars in Guitar Nation have their own judgments.
📣5. Leen Music distributed many Chinese guitar brands as good as Eastman, like Kepma Guitars\\Truman Guitars\\Shijie Guitars\\Hsienmo Guitars……. and we will also maintain communication with Eastman in future. We promise that if we have the opportunity to distribute the Eastman brand, we will provide better services and more favorable prices to Malaysian cutomers . It is our existence and diversified services that allow our guitar lovers to get real benefits.🙏🏻 ... See more
